FAQs

What types of jewelry do you offer?

At Luna, we specialize in handcrafted jewelry that includes elegant rings, versatile stacking sets, and more. Each piece is designed to embody sophistication and personal expression, crafted from premium 925 sterling silver.

How can I care for my jewelry?

To keep your Luna jewelry looking its best, we recommend storing it in a cool, dry place and avoiding exposure to harsh chemicals. Gently clean your pieces with a soft cloth to maintain their shine and luster.

What materials are your jewelry made from?

All of our jewelry is crafted from high-quality 925 sterling silver, ensuring durability and a luxurious finish. Many pieces also feature stunning cubic zirconia for added elegance.

Can I customize my jewelry?

While we currently offer a stunning collection of pre-designed pieces, we love the idea of personal expression! Please reach out to us to discuss any specific requests, and we’ll do our best to accommodate you.

What is your return policy?

We want you to love your Luna jewelry! If for any reason you are not satisfied with your purchase, please contact us within a specified timeframe for assistance with returns or exchanges.

How long does shipping take?

Shipping times can vary based on your location, but we strive to process and ship your order as quickly as possible. You will receive a tracking number once your order is on its way!

Do you offer gift wrapping or packaging?

Yes! We believe that every piece of jewelry should feel special. If you’re purchasing a gift, please let us know, and we’ll ensure it’s beautifully packaged for that extra touch.

How can I contact customer service?

If you have any questions or need assistance, feel free to reach out to our friendly customer service team via email or through our contact form on the website. We’re here to help!